We employ Hygiene Technicians, not just ‘Drivers’

Hygiene Technician Training Programme

Cannon Hygiene UK is one of the leading providers of managed hygiene services. We take great pride in delivering exceptional customer service and for this reason we have invested in a unique training programme to upskill our drivers to become certified hygiene technicians.

“Delivering customer service excellence is our number one goal. Our hygiene technicians interact with our customers more than anyone else in the Cannon organisation and therefore it’s vital that we provide them with the right skills to enable them to deliver great customer service every time.” – Geoff Smith, Customer Services Director

The training programme lasts for 12 weeks, which has been externally accredited by the City & Guilds of London Institute, is delivered to small groups in a relaxed classroom environment. The carefully structured programme comes in bite sized modules covering:

  • Customer service
  • Health & safety
  • Infection control
  • Vehicle checks and advanced driving
  • Cannon Hygiene core brand values

To become a certified, technicians must pass all the modules on the programme. The training has been designed to equip our hygiene technicians with the skills they need to deliver specialist hygiene solutions across a wide range of industries. The programme has been particularly well received by our staff, helping to give them the confidence and knowledge to offer customers expert advice.

“The programme has given me the skills that I need to deliver a much better customer service and be generally much better at my job” – Kriss Lucas, Certified Hygiene Technician

If you would like to find out more about the Hygiene Technician training programme and how it benefits our customers, then please watch the video below or contact our team for more information.

 

Watch the Full HD-HD video on the Cannon Hygiene Vimeo channel